Effective Date: 18 Oct 2025
Welcome to CoozyKiws!
These Terms & Conditions (“Terms”) govern your use of our website and purchases made through it.
By accessing or placing an order on www.coozykiws.in, you agree to these Terms. Please read them carefully before making a purchase.
🛍️ 1. General
- CoozyKiws is an online apparel brand offering high-quality cotton wear.
- By using our website, you confirm that you are at least 18 years old or have parental consent to make a purchase.
- We reserve the right to update, modify, or replace these Terms at any time without prior notice.
💳 2. Orders & Payments
- All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- Orders are confirmed only after successful payment.
- Payments are processed securely through trusted third-party gateways.
- Once an order is placed and processed, it cannot be modified or canceled (except within 1 hour of ordering).
🚚 3. Shipping & Delivery
- Orders are usually processed and shipped within 2–5 business days.
- Delivery time may vary depending on location and courier partner availability.
- You will receive a tracking link once your order has been dispatched.
- CoozyKiws is not responsible for delays caused by courier issues, incorrect addresses, or unforeseen events.
🎥 4. Quality Check & Video Proof
Every order is checked and recorded on video before dispatch to ensure product quality and accuracy.
This video acts as our internal proof that items are shipped in perfect condition.
💰 5. No Return / No Refund Policy
- CoozyKiws.in strictly follows a No Return / No Refund policy.
- Please verify product details, sizes, and colors before confirming your order.
- In rare cases of receiving a damaged or incorrect item, you must contact us within 24 hours of delivery with:
- A clear unboxing video, and
- Photos showing the issue
Our team will review and assist accordingly.
🔐 6. Privacy Policy
Your privacy is important to us.
All personal information collected during your visit or purchase is handled according to our Privacy Policy.
We do not sell, rent, or share your data with third parties.
🧾 7. Intellectual Property
All website content — including text, logos, and product images — is the property of CoozyKiws.
Unauthorized reproduction or use of any material is prohibited.
⚠️ 8. Limitation of Liability
CoozyKiws shall not be liable for any direct, indirect, or incidental damages arising from product use, misuse, or website access.
Our liability is limited to the product’s purchase value.
🕊️ 9. Governing Law
These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts in [Mumbai, India].
📩 10. Contact Us
For any queries or support, please contact:
Email: support@coozykiws.in
Website: coozykiws.in
✅ 11. Acceptance
By using our website or placing an order, you acknowledge and agree to these Terms & Conditions.