Effective Date: 18 October 2025

At CoozyKiws, every item is crafted and packed with care. We aim to deliver high-quality products that meet your expectations.
To maintain fairness, hygiene, and product integrity, we follow a strict No Return, No Refund policy.

🔒 1. No Returns / No Refunds

Once an order has been placed and shipped, it cannot be returned, replaced, or refunded under any circumstances.
Please review product descriptions, size charts, and colors carefully before making a purchase.

🎥 2. Quality Check & Video Proof

For complete assurance, our team records a video of each product before dispatching.
This ensures that every item leaving our facility is in perfect condition, properly packed, and verified.
The video serves as our internal quality-assurance proof.

🕒 3. Order Cancellation

Orders can be canceled only within 1 hour of placing the order, provided it has not yet been processed for shipping.
After that, no cancellations will be accepted.

📦 4. Damaged or Wrong Item (Rare Case)

Although we conduct thorough checks, if you receive a damaged or incorrect item, please contact us within 24 hours of delivery.
You must include:

• A clear unboxing video, and
• Photos of the issue

We will review the case and provide assistance as needed.
No refunds or returns will be processed without proof.

📩 5. Contact Us

For any questions or order-related concerns:
Email: support@coozykiws.in
Phone: +91-9869347272

We aim to respond within 24–48 hours.

🧾 6. Agreement

By placing an order with CoozyKiws, you acknowledge and agree to our No Return, No Refund policy and understand that every order is quality-checked with video assurance before shipment.